{"id":112,"date":"2020-01-28T13:11:04","date_gmt":"2020-01-28T11:11:04","guid":{"rendered":"http:\/\/krona.cpdev.lt\/?page_id=112"},"modified":"2025-04-16T14:12:25","modified_gmt":"2025-04-16T11:12:25","slug":"grazinimas-ir-garantija","status":"publish","type":"page","link":"https:\/\/krona.lt\/en\/grazinimas-ir-garantija\/","title":{"rendered":"Returns and warranty"},"content":{"rendered":"<p>Su\u017einokite apie preki\u0173 gr\u0105\u017einimo tvark\u0105 ir garantines s\u0105lygas perkant i\u0161 Krona.lt \u2013 gr\u0105\u017einimas per 30 dien\u0173, garantija ne trumpesn\u0117 nei 24 m\u0117n., ai\u0161kios taisykl\u0117s, kontaktai ir pagalba.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Returning the goods<\/h2>\n\n\n\n<p><strong><a href=\"https:\/\/krona.lt\/en\/\">Krona.lt<\/a>&nbsp;<\/strong>pirk\u0117jai (fiziniai asmenys) turi teis\u0119 nenurodydami prie\u017easties atsisakyti prek\u0117s pirkimo ir pardavimo sutarties, apie tai ra\u0161tu prane\u0161\u0119 pardav\u0117jui&nbsp;<strong>within 30 calendar days<\/strong>&nbsp;from the day of collection or delivery to the buyer. The cost of returning the goods to the seller must be borne by the buyer.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong> Return conditions: <\/strong><\/h3>\n\n\n\n<ul>\n<li style=\"font-size:16px\">The product can be returned within 30 calendar days from the date of its collection or delivery to the buyer; <\/li>\n\n\n\n<li style=\"font-size:16px\">The returned product must be packed in the original packaging, unused, undamaged and not lost its appearance - the product and its packaging must be clean with the original undamaged labels, protective bags and films; <\/li>\n\n\n\n<li style=\"font-size:16px\">The product must be returned with all supplied accessories (wires, instructions, etc.), accompanying gifts and any additional values provided in connection with the purchase, if they are of a refundable nature; <\/li>\n\n\n\n<li style=\"font-size:16px\">When returning the goods, it is necessary to present the purchase document - the original purchase receipt or invoice; <\/li>\n\n\n\n<li style=\"font-size:16px\">The product must be returned to the Krona LT customer service center at Palangos pl. 2, Sudmant\u0173 village, Klaip\u0117da district. The cost of returning the goods must be paid by the buyer; <\/li>\n\n\n\n<li style=\"font-size:16px\">The money for the returned goods is returned to the buyer to the bank account specified by him within 14 calendar days from the return of the goods; <\/li>\n\n\n\n<li style=\"font-size:16px\">Additional transportation costs are not reimbursed if you choose a delivery method other than the cheapest one. <\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>The buyer&#039;s right to withdraw from a contract for the purchase or sale of goods or services does not apply to the following contracts: <\/strong><\/h3>\n\n\n\n<ul>\n<li style=\"font-size:16px\">Contracts for the delivery, installation, connection, rental and other services of goods; <\/li>\n\n\n\n<li style=\"font-size:16px\">Contracts under which the goods were manufactured or ordered according to the individual needs of the buyer; <\/li>\n\n\n\n<li style=\"font-size:16px\">Sutartims d\u0117l supakuot\u0173 preki\u0173, kurios yra netinkamos gr\u0105\u017einti d\u0117l sveikatos apsaugos ar higienos prie\u017eas\u010di\u0173 (barzdaskut\u0117s, epiliatoriai ir kitos higienin\u0117s prek\u0117s).<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Warranty<\/h2>\n\n\n\n<p>In accordance with the procedure provided for in the Civil Code of the Republic of Lithuania, all goods purchased in the Krona LT online store have a warranty period of at least 24 months. For legal entities, the guarantee is valid according to the terms set by the manufacturers. <\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Purchase warranty conditions:<\/strong><\/h3>\n\n\n\n<p>The warranty period for your purchase is stated on the purchase document (check, invoice or leasing contract) which is delivered to you together with the purchase item or sent by e-mail. The purchase document must be kept throughout the warranty period. The warranty period starts from the day the goods are picked up or delivered to the buyer.&nbsp;<\/p>\n\n\n\n<p>Atsiradus pirkinio gedimui, d\u0117l garantinio aptarnavimo si\u016blome kreiptis \u012f prek\u0117s gamintojo \u012fgaliot\u0105 serviso centr\u0105. Informacija apie \u012fgaliotus serviso centrus&nbsp;teikiama elektroniniu pa\u0161tu&nbsp;info@krona.lt&nbsp;arba telefonu<strong>&nbsp;+<\/strong>370&nbsp;608 28255. Sugedusi\u0105 prek\u0119 taip pat galite pristatyti \u012f Krona LT klient\u0173 aptarnavimo centr\u0105 adresu Palangos pl. 2, Sudmant\u0173 k., Klaip\u0117dos r. Tokiu atveju prek\u0117s pristatymu \u012fgaliotam servisui pasir\u016bpinsime mes.<\/p>\n\n\n\n<p>When delivering the product for warranty service, it is necessary to submit the product purchase document together with the product. The product must be properly packaged to ensure the safety of the product during transportation. In case of delivery of unpackaged goods, the buyer is responsible for mechanical damage caused during transportation.<\/p>\n\n\n\n<p>Gamintojo \u012fgaliotam serviso centrui garantinio laikotarpio metu nusta\u010dius prek\u0117s gedim\u0105, atsiradus\u012f d\u0117l gamintojo kalt\u0117s, prek\u0117 remontuojama. Jei prek\u0117s gedimas yra nepataisomas, \u012fgaliotas serviso centras pirk\u0117jui pateikia tai liudijan\u010di\u0105 pa\u017eym\u0105, kuri\u0105 kartu su pirkimo dokumentu pateikus pardav\u0117jui, prek\u0117 yra kei\u010diama arba gr\u0105\u017einami u\u017e j\u0105 mok\u0117ti pinigai. Tokiu atveju pra\u0161ome si\u0173sti skanuot\u0105 serviso centro i\u0161vad\u0105 bei pirkimo dokument\u0105 elektroniniu pa\u0161tu&nbsp;sales@krona.lt.&nbsp;Atsakingas darbuotojas su jumis suderins tolimesnius \u017eingsnius.<\/p>\n\n\n\n<p>Products and parts repaired or replaced by an authorized service center are covered by the warranty from the date of purchase of the original product.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Warranty obligations do not apply if:<\/strong><\/h3>\n\n\n\n<ul>\n<li style=\"font-size:16px\">The product has not been used for its intended purpose and \/ or in violation of the instructions for use;<\/li>\n\n\n\n<li style=\"font-size:16px\">The product has been repaired or otherwise modified at a service center not authorized by the manufacturer;<\/li>\n\n\n\n<li style=\"font-size:16px\">Damaged serial number stickers or other identification markings;<\/li>\n\n\n\n<li style=\"font-size:16px\">The product is mechanically or otherwise damaged, it was destroyed if the defect occurred when the product fell or was hit;<\/li>\n\n\n\n<li style=\"font-size:16px\">The failure of the product was caused by dust, liquids, sand, etc. entering the product;<\/li>\n\n\n\n<li style=\"font-size:16px\">Product failure is caused by the use of accessories that are not original or recommended for use by the manufacturer;<\/li>\n\n\n\n<li style=\"font-size:16px\">Product failure is caused by illegal installation of content or programs;<\/li>\n\n\n\n<li style=\"font-size:16px\">The product failure was caused by the operation of viral programs;<\/li>\n\n\n\n<li style=\"font-size:16px\">Product failure was caused by uncontrollable environmental factors (fire, rain, lightning, storm, flood, etc.);<\/li>\n\n\n\n<li style=\"font-size:16px\">Product failure is caused by power surges or other power outages. <\/li>\n<\/ul>\n\n\n\n<p>The warranty does not apply to consumables and parts (wires, cases, holders, batteries, etc.).<\/p>\n\n\n\n<p>The information on data carriers or devices is not covered by the warranty.<\/p>\n\n\n\n<p>Po prek\u0117s remonto \u012fsp\u0117jus pirk\u0117j\u0105 apie prek\u0117s sutaisym\u0105, prek\u0117 saugoma 3 m\u0117nesius. Pra\u0117jus \u0161iam laikui, pardav\u0117jas turi teis\u0119 ilgiau prek\u0117s nebesaugoti.<\/p>\n\n\n\n<p><a href=\"https:\/\/krona.lt\/wp-content\/uploads\/2025\/04\/Prasymas-del-grazinimo.pdf\">Download the warranty application form<\/a><\/p>\n\n\n\n<p class=\"has-white-color has-text-color has-link-color wp-elements-07911c6c0cc9b4beffd42aed2c76dcdd\">Returns and warranty<\/p>\n\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>Su\u017einokite apie preki\u0173 gr\u0105\u017einimo tvark\u0105 ir garantines s\u0105lygas perkant i\u0161 Krona.lt \u2013 gr\u0105\u017einimas per 30 dien\u0173, garantija ne trumpesn\u0117 nei 24 m\u0117n., ai\u0161kios taisykl\u0117s, kontaktai ir pagalba. Preki\u0173 gr\u0105\u017einimas Krona.lt&nbsp;pirk\u0117jai (fiziniai asmenys) turi teis\u0119 nenurodydami prie\u017easties atsisakyti prek\u0117s pirkimo ir pardavimo sutarties, apie tai ra\u0161tu prane\u0161\u0119 pardav\u0117jui&nbsp;per 30 kalendorini\u0173 dien\u0173&nbsp;nuo prek\u0117s atsi\u0117mimo ar pristatymo pirk\u0117jui [&hellip;]<\/p>","protected":false},"author":9585,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Gr\u0105\u017einimas ir garantija | Buitin\u0117s Technikos Parduotuv\u0117 Internete<\/title>\n<meta name=\"description\" content=\"Su\u017einokite apie preki\u0173 gr\u0105\u017einimo tvark\u0105 ir garantines s\u0105lygas perkant i\u0161 Krona.lt \u2013 gr\u0105\u017einimas per 30 dien\u0173, garantija ne trumpesn\u0117 nei 24 m\u0117n., ai\u0161kios taisykl\u0117s, kontaktai ir pagalba.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/krona.lt\/en\/grazinimas-ir-garantija\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Gr\u0105\u017einimas ir garantija | Buitin\u0117s Technikos Parduotuv\u0117 Internete\" \/>\n<meta property=\"og:description\" content=\"Su\u017einokite apie preki\u0173 gr\u0105\u017einimo tvark\u0105 ir garantines s\u0105lygas perkant i\u0161 Krona.lt \u2013 gr\u0105\u017einimas per 30 dien\u0173, garantija ne trumpesn\u0117 nei 24 m\u0117n., ai\u0161kios taisykl\u0117s, kontaktai ir pagalba.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/krona.lt\/en\/grazinimas-ir-garantija\/\" \/>\n<meta property=\"og:site_name\" content=\"Krona.lt - Buitin\u0117s Technikos Parduotuv\u0117 Internete\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/KRONAsteelLT\" \/>\n<meta property=\"article:modified_time\" content=\"2025-04-16T11:12:25+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/krona.lt\/wp-content\/uploads\/2020\/04\/Krona_Logo.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1010\" \/>\n\t<meta property=\"og:image:height\" content=\"184\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/krona.lt\/grazinimas-ir-garantija\/\",\"url\":\"https:\/\/krona.lt\/grazinimas-ir-garantija\/\",\"name\":\"Gr\u0105\u017einimas ir garantija | Buitin\u0117s Technikos Parduotuv\u0117 Internete\",\"isPartOf\":{\"@id\":\"https:\/\/krona.lt\/#website\"},\"datePublished\":\"2020-01-28T11:11:04+00:00\",\"dateModified\":\"2025-04-16T11:12:25+00:00\",\"description\":\"Su\u017einokite apie preki\u0173 gr\u0105\u017einimo tvark\u0105 ir garantines s\u0105lygas perkant i\u0161 Krona.lt \u2013 gr\u0105\u017einimas per 30 dien\u0173, garantija ne trumpesn\u0117 nei 24 m\u0117n., ai\u0161kios taisykl\u0117s, kontaktai ir pagalba.\",\"breadcrumb\":{\"@id\":\"https:\/\/krona.lt\/grazinimas-ir-garantija\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/krona.lt\/grazinimas-ir-garantija\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/krona.lt\/grazinimas-ir-garantija\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/krona.lt\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Gr\u0105\u017einimas ir garantija\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/krona.lt\/#website\",\"url\":\"https:\/\/krona.lt\/\",\"name\":\"Krona.lt - Buitin\u0117s Technikos Parduotuv\u0117 Internete\",\"description\":\"Buitin\u0117 technika internetu. Gartraukiai, \u0161aldytuvai, skalbimo ma\u0161inos, kaitlent\u0117s, orkait\u0117s ir daug daugiau! Pristatysime visoje Lietuvoje per 2-4 darbo dienas.\",\"publisher\":{\"@id\":\"https:\/\/krona.lt\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/krona.lt\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/krona.lt\/#organization\",\"name\":\"Krona LT\",\"url\":\"https:\/\/krona.lt\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/krona.lt\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/krona.lt\/wp-content\/uploads\/2020\/04\/Krona_Logo.jpg\",\"contentUrl\":\"https:\/\/krona.lt\/wp-content\/uploads\/2020\/04\/Krona_Logo.jpg\",\"width\":1010,\"height\":184,\"caption\":\"Krona LT\"},\"image\":{\"@id\":\"https:\/\/krona.lt\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/KRONAsteelLT\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Gr\u0105\u017einimas ir garantija | Buitin\u0117s Technikos Parduotuv\u0117 Internete","description":"Su\u017einokite apie preki\u0173 gr\u0105\u017einimo tvark\u0105 ir garantines s\u0105lygas perkant i\u0161 Krona.lt \u2013 gr\u0105\u017einimas per 30 dien\u0173, garantija ne trumpesn\u0117 nei 24 m\u0117n., ai\u0161kios taisykl\u0117s, kontaktai ir pagalba.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/krona.lt\/en\/grazinimas-ir-garantija\/","og_locale":"en_US","og_type":"article","og_title":"Gr\u0105\u017einimas ir garantija | Buitin\u0117s Technikos Parduotuv\u0117 Internete","og_description":"Su\u017einokite apie preki\u0173 gr\u0105\u017einimo tvark\u0105 ir garantines s\u0105lygas perkant i\u0161 Krona.lt \u2013 gr\u0105\u017einimas per 30 dien\u0173, garantija ne trumpesn\u0117 nei 24 m\u0117n., ai\u0161kios taisykl\u0117s, kontaktai ir pagalba.","og_url":"https:\/\/krona.lt\/en\/grazinimas-ir-garantija\/","og_site_name":"Krona.lt - Buitin\u0117s Technikos Parduotuv\u0117 Internete","article_publisher":"https:\/\/www.facebook.com\/KRONAsteelLT","article_modified_time":"2025-04-16T11:12:25+00:00","og_image":[{"width":1010,"height":184,"url":"https:\/\/krona.lt\/wp-content\/uploads\/2020\/04\/Krona_Logo.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/krona.lt\/grazinimas-ir-garantija\/","url":"https:\/\/krona.lt\/grazinimas-ir-garantija\/","name":"Gr\u0105\u017einimas ir garantija | Buitin\u0117s Technikos Parduotuv\u0117 Internete","isPartOf":{"@id":"https:\/\/krona.lt\/#website"},"datePublished":"2020-01-28T11:11:04+00:00","dateModified":"2025-04-16T11:12:25+00:00","description":"Su\u017einokite apie preki\u0173 gr\u0105\u017einimo tvark\u0105 ir garantines s\u0105lygas perkant i\u0161 Krona.lt \u2013 gr\u0105\u017einimas per 30 dien\u0173, garantija ne trumpesn\u0117 nei 24 m\u0117n., ai\u0161kios taisykl\u0117s, kontaktai ir pagalba.","breadcrumb":{"@id":"https:\/\/krona.lt\/grazinimas-ir-garantija\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/krona.lt\/grazinimas-ir-garantija\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/krona.lt\/grazinimas-ir-garantija\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/krona.lt\/"},{"@type":"ListItem","position":2,"name":"Gr\u0105\u017einimas ir garantija"}]},{"@type":"WebSite","@id":"https:\/\/krona.lt\/#website","url":"https:\/\/krona.lt\/","name":"Krona.lt - Buitin\u0117s Technikos Parduotuv\u0117 Internete","description":"Buitin\u0117 technika internetu. Gartraukiai, \u0161aldytuvai, skalbimo ma\u0161inos, kaitlent\u0117s, orkait\u0117s ir daug daugiau! Pristatysime visoje Lietuvoje per 2-4 darbo dienas.","publisher":{"@id":"https:\/\/krona.lt\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/krona.lt\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/krona.lt\/#organization","name":"Krona LT","url":"https:\/\/krona.lt\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/krona.lt\/#\/schema\/logo\/image\/","url":"https:\/\/krona.lt\/wp-content\/uploads\/2020\/04\/Krona_Logo.jpg","contentUrl":"https:\/\/krona.lt\/wp-content\/uploads\/2020\/04\/Krona_Logo.jpg","width":1010,"height":184,"caption":"Krona LT"},"image":{"@id":"https:\/\/krona.lt\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/KRONAsteelLT"]}]}},"_links":{"self":[{"href":"https:\/\/krona.lt\/en\/wp-json\/wp\/v2\/pages\/112"}],"collection":[{"href":"https:\/\/krona.lt\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/krona.lt\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/krona.lt\/en\/wp-json\/wp\/v2\/users\/9585"}],"replies":[{"embeddable":true,"href":"https:\/\/krona.lt\/en\/wp-json\/wp\/v2\/comments?post=112"}],"version-history":[{"count":35,"href":"https:\/\/krona.lt\/en\/wp-json\/wp\/v2\/pages\/112\/revisions"}],"predecessor-version":[{"id":21155,"href":"https:\/\/krona.lt\/en\/wp-json\/wp\/v2\/pages\/112\/revisions\/21155"}],"wp:attachment":[{"href":"https:\/\/krona.lt\/en\/wp-json\/wp\/v2\/media?parent=112"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}